Customer Support

CONTACT US

Please submit your query regarding the use of your Flexepin Voucher in the form below and our Customer Support Centre will be in contact within the next 24 hours.

Trouble redeeming your voucher on a merchant website?
Please contact the MERCHANT support team directly in the first instance.

Check for SCAMS or if a website accepts Flexepin Vouchers:
Click here to check if merchant site accepting Flexepin
OR use the form below and await a response from our team before proceeding.

Contact TopMeUp Customer Support

If you are trying to Register or Buy a Flexepin Voucher online in Canada
using the TopMeUp website and are experiencing difficulties,
please contact them directly: by emailing them here

  • NOTE: * Please complete the required fields.
  • Please select your query type
  • Enter Your Name Here
  • Please enter your email address here
  • Enter your phone number including your area code here
  • Enter your message in this field.
  • NOTE: Only your Serial Number is required for any queries you have relating to your Voucher. Please do not send through your PIN number in your email.